Payments
An invoice with a line per item, payments recorded against it by any method, and a balance computed from those records rather than typed into a spreadsheet that drifts away from them.
The visit and its codes become an invoice with a line for each item. Issue it, or keep it a draft until somebody has looked at it — because the moment to catch a wrong code is before the patient sees it.
Payments are recorded against that invoice. The patient balance and the day’s revenue are computed from the invoices themselves, which is why the number on the dashboard and the number in the ledger cannot disagree.
A superbill is generated from what the clinician already recorded, for a patient claiming from their own insurer. Nobody assembles one by hand.
Being straight with you: LogBlues does not process the card. Payments are recorded — card, cash, cheque, transfer, insurance. There is no merchant account, no card reader and no terminal, so a patient’s card is charged on whatever you use today and the payment is entered here. Taking the card inside LogBlues is not built.
Your own subscription is charged by card through Stripe, on Stripe-hosted pages. We never take a card number by telephone, and no card details are stored by LogBlues. That is your account and payment page, and it has nothing to do with how your patients pay you.
