Support
Start with the answer, not a ticket number.
Use the guide for a clean first setup, read the current privacy and security details, or open a ticket and a person answers by email.
Open a support ticket.
Tell us what happened and attach a screenshot or the diagnostics file from Settings → About → App diagnostics. You get a ticket number straight away and an answer by email from support@logblues.com. Please leave patient and payment details out; if we need something specific we will ask.
Getting started
Follow the visual guide from first setup through the Launch Checklist and first patient.
Open the guide →Install LogBlues
See the current Windows requirements and download instructions.
Download help →Account and billing
Find help with your LogBlues subscription, invoices and account payments.
Billing help →Security
Read how access, encryption, auditing, backups and recovery work.
Security details →Patient privacy
Understand where records live and what LogBlues can and cannot see.
Privacy details →Open a ticket
Something not working? Send what happened, with a screenshot or the diagnostics file, and get a ticket number.
Open a ticket →