Pricing
Every practice starts with two months free. After that, pick the plan that matches how you work. No contracts, no cancellation fee, and nothing hidden behind a sales call.
Per practice, not per seat. Add front-desk and administrative staff without the price moving.
Solo practitioner
One clinician, plus all the front-desk staff you need
$50
per month
Small practice
Up to five clinicians, unlimited support staff
$100
per month
Large clinic or hospital
Up to twenty clinicians, across more than one site
$250
per month
| Standard | Premium | Enterprise | |
|---|---|---|---|
| Clinicians included | 1 | Up to 5 | Up to 20 |
| Front-desk and admin staff | Unlimited | Unlimited | Unlimited |
| Patients, scheduling, visits and notes | ✓ | ✓ | ✓ |
| Files, results and scanning | ✓ | ✓ | ✓ |
| Tasks, reminders and automations | ✓ | ✓ | ✓ |
| Team messaging and announcements | ✓ | ✓ | ✓ |
| Forms, filled in for your practice type | ✓ | ✓ | ✓ |
| Procedure catalog with CPT, HCPCS, ICD-10-CM | ✓ | ✓ | ✓ |
| Invoicing and balances | ✓ | ✓ | ✓ |
| Encryption, roles, audit trail | ✓ | ✓ | ✓ |
| Manual backup and export | ✓ | ✓ | ✓ |
| Blues, the AI assistant | ✓ | ✓ | ✓ |
| Cloud backup and restore | — | — | — |
| Cases and advanced workflows | — | ✓ | ✓ |
| The full theme collection | Included themes | All 21 | All 21 |
| Planned cloud storage | 50 GB | 500 GB | 2 TB |
| Bandwidth | Local use unmetered | Local use unmetered | Local use unmetered |
| Advanced administration | — | ✓ | ✓ |
| Grandfathered into new features | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| SSO and SCIM | — | — | ✓ |
| Phone support | — | — | ✓ |
| Hands-on help when something breaks | — | — | ✓ |
Licensing
Your receptionist is not a licence. Neither is your practice manager, your biller, or the person who covers reception on Thursdays. Only clinicians count towards your plan, and everyone else you need has an account for free.
That is deliberate. Charging per user punishes practices for giving their front desk the tools to do the job, and then someone ends up sharing a login — which is a security problem you created by pricing.
Custom work
If you need customisation beyond what the plans cover — a workflow built around how your organisation actually runs, an integration with something you already use, or a feature that only makes sense for you — that is consulting work and it is priced on the job.
We would rather quote honestly for real work than pretend it is free and recover it somewhere you cannot see. Tell us what you need and we will tell you what it takes.
Founders
Everyone starts with two months free — a full 60 days with every major feature unlocked, long enough to run a real month-end before deciding anything.
Practices that stay on at the end of the trial become Founders members: the rate you join at is the rate you keep, and you are grandfathered into what we build next.
You would be backing a small company you have not heard of, on version one of something you cannot yet ask a colleague about. Paying less forever is the least we can do about that.
On every plan, including the cheapest
This is a deliberate decision and we would like to be held to it. Encryption, secure identity, role-based access, audit integrity and recovery are baseline on every paid plan. A practice paying $50 does not get a less safe product than one paying $250.
The plans differ on convenience, capacity, administration and how fast you can restore something. They do not differ on whether your patients’ information is protected.
Ruled out
The questions buyers actually ask
Nothing for the first two months, on any plan. No card is taken to start, so there is nothing to cancel if you decide against it. After that it is the price above, monthly, and you can stop any month.
Per practice, with a band for how many clinicians it covers. Standard is one clinician, Premium up to five, Enterprise up to twenty. Front-desk and administrative staff are never counted and never cost extra.
Standard covers everything a clinic does day to day, for one clinician, and includes Blues. Premium adds Cases and the advanced workflows, the full theme collection, larger limits, up to five clinicians, and it grandfathers you into new features as they land.
Because it costs us nothing to give you. Blues runs on your own machine rather than on a rented API, so a thousand practices using it all day costs us exactly what nobody using it costs us. Charging for something with no marginal cost, on the plan most people look at first, would be a decision about extracting money rather than about building software.
Cloud backup is the opposite: it uses storage we pay for every month, which is why it sits on Premium.
Not yet. A supported import is not included with the current build, and until it exists we would rather tell you than take your money and work it out afterwards.
Yes, today, on every plan. Records sit on your own machines and there is an encrypted export built in that you run yourself.
The wrong question for this product, and we would rather explain than quote a number. LogBlues runs on your machines, so it is up when they are, and an internet outage does not close your clinic. When cloud sync arrives it will carry real availability commitments and we will publish them.
No. Electronic prescribing of controlled substances requires a DEA third-party audit against 21 CFR Part 1311 every two years plus Surescripts certification. We have not done that work, so we do not offer it. Prescription forms are included; transmitting to a pharmacy is not.
Not yet. Invoicing exists today. Claims submission through a clearinghouse is not included with the current build. We will name the clearinghouse when we have one.
No. ONC Health IT certification is voluntary and matters mainly if you bill Medicare under MIPS and want to report the Promoting Interoperability category. It is a public registry, so anyone can check. We are not on it, and we would rather say so than hope nobody looks.
Yes, on request, at no charge, on any plan.
Two months free
Download LogBlues, put a real week through it, and run a month-end before you decide anything. No card, no contract, and nobody from sales will call you — we do not have anybody from sales.
Would rather just write to a person? Use the download contact form.
