Pricing
Three plans, published in full.
Every practice starts with two months free. After that, pick the plan that matches how you work. No contracts, no cancellation fee, and nothing hidden behind a sales call.
Per practice, not per seat. Add front-desk and administrative staff without the price moving.
No hidden fees. Everything is laid out here. We also support insurance billing. Skip to insurance billing →
Solo practitioner
Standard
One provider, plus all the front-desk staff you need
- Everything a clinic does daily. Patients, scheduling, visits and notes, files, tasks, messaging, forms, procedures and billing.
- Blues, the AI assistant, included. It runs on your own machine, so it costs us nothing to give you.
- Full security. Encryption, roles, audit trail and recovery are never a paid tier.
- Cloud backup storage: 100 GB.
Small practice
Premium
Up to five providers, plus all the front-desk and admin staff you need
- Everything in Standard, including Blues (the AI assistant).
- Cases and advanced workflows, larger limits and advanced administration.
- Bandwidth: routine local use is not metered; no separate cloud bandwidth quota is published.
- Cloud backup storage: 1 TB.
Large clinic or group
Enterprise
Up to twenty providers
- Phone support, and a person who picks up.
- Hands-on help when something breaks — we fix it with you rather than sending a ticket number.
- Everything in Premium.
- Bandwidth: routine local use is not metered; no separate cloud bandwidth quota is published.
- Cloud backup storage: 5 TB.
How do our prices compare? → Request a demo →
This offer may end after one year.
Licensing
We count providers. Nobody else.
Your receptionist is not a license. Neither is your practice manager, your biller, or the person who covers reception on Thursdays. Only providers count towards your plan, and everyone else you need has an account for free.
That is deliberate. Charging per user punishes practices for giving their front desk the tools to do the job, and then someone ends up sharing a login — which is a security problem you created by pricing.
- One license per practice, activated once. Not per machine, so the same provider moving between the front desk and an exam room is not two licenses.
- Add a provider mid-month and nothing breaks. If it takes you past your band we will tell you, and you move up at the next renewal rather than being cut off mid-consultation.
- It keeps working offline. The license is checked when you are online and then trusted for weeks, because software that stops working in a basement with no signal is not local-first.
- A lapsed license never locks you out of patient records. The paid extras switch off. Your charts stay readable and exportable. Holding records hostage over a billing problem is not something we are willing to do.
Custom work
Anything built specifically for you is quoted separately.
If you need customization beyond what the plans cover — a workflow built around how your organization actually runs, an integration with something you already use, or a feature that only makes sense for you — that is consulting work and it is priced on the job.
We would rather quote honestly for real work than pretend it is free and recover it somewhere you cannot see. Tell us what you need and we will tell you what it takes.
On every plan, including the cheapest
Security is not a premium feature.
This is a deliberate decision and we would like to be held to it. Encryption, secure identity, role-based access, audit integrity and recovery are baseline on every paid plan. A practice paying $50 does not get a less safe product than one paying $250.
The plans differ on convenience, capacity, administration and how fast you can restore something. They do not differ on whether your patients’ information is protected.
Ruled out
Things we have already decided against.
- Charging you to leave. Export is free on every plan, always. Holding a practice’s records hostage is the worst thing a vendor in this category does.
- Hidden fees on anything included in your plan.
- Long-term contracts or cancellation fees.
- Support as an upsell. Email support is on every plan. Enterprise adds a phone line, not the right to be answered.
- Selling or training on your data. Not at any price.
The questions buyers actually ask
Answered plainly.
What does it cost today?
Nothing for the first two months, on any plan. No card is taken to start, so there is nothing to cancel if you decide against it. After that it is the price above, monthly, and you can stop any month.
Is that per practice or per provider?
Per practice, with a band for how many providers it covers. Standard is one provider, Premium up to five, Enterprise up to twenty. Front-desk and administrative staff are never counted and never cost extra.
What is the difference between Standard and Premium?
Standard covers everything a clinic does day to day, for one provider, and includes Blues. Premium adds Cases and the advanced workflows, larger limits, up to five providers, and it grandfathers you into new features as they land.
Why is the AI included even on the cheapest plan?
Because it costs us nothing to give you. Blues runs on your own machine rather than on a rented API, so a thousand practices using it all day costs us exactly what nobody using it costs us. Charging for something with no marginal cost, on the plan most people look at first, would be a decision about extracting money rather than about building software.
Can I get my data out if I leave?
Yes, today, on every plan. Records sit on your own machines and there is an encrypted export built in that you run yourself.
What happens if I file more claims than my plan includes?
They still go out. Anything past the included claims is 50¢ each on your next invoice. We never hold a claim back because you are out of credit — a claim sitting in a queue is money your practice has not been paid, and that is not something we are willing to hold over you.
Do unused claims carry over to next month?
The claims included with your plan reset each month and do not carry over. Claim packs you buy do carry over, and stay yours until you use them — they do not expire while your subscription is active. Packs are used only after the month's included claims are gone, so you are never spending credit you did not need to.
What if I change plans mid-month?
Moving up takes effect straight away and we credit the part of the month you already paid for. Moving down takes effect at the end of the month you have paid for, so your storage and claim allowance never drop below what you are already using in the middle of a working week. Any claim credits you have bought come with you either way.
Will you sign a BAA?
Yes, on request, at no charge, on any plan.
Two months free
Let us prove it on your own schedule.
Download LogBlues, put a real week through it, and run a month-end before you decide anything. No card, no contract, and nobody will call you to sell you anything.
- Everything unlocked for the full sixty days, including Blues.
- Nothing to cancel. We do not take a card to start.
- Your work is kept. Stay on and the records you entered are already there.
Would rather talk to a person? Request a demo