Clinic owner account
Account and billing
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Clinic owner account
Your plan, payments and invoices in one quiet place.
Sign in to choose a plan, update an expired card, turn automatic payments on, download invoices or restore an account after a failed payment.
Sign in or create an owner account
Use the clinic-owner email connected to LogBlues. New clinics create one verified owner identity for the website, billing and Practice activation.
Your LogBlues access is current.
Clinic
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- Owner
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- Account ID
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Current plan
No plan selected
—- Next payment
- —
- Automatic payment
- —
Payment method
Not added yet
Add a payment method when you choose a plan.
Invoices and receipts
Your complete billing history
Open the secure billing portal to view invoice status, download receipts and review payment history.
Stripe portal preview
Billing and payments
This local simulation shows the customer flow without contacting Stripe or saving payment data.
Plans
Choose what fits now.
Changes are completed on Stripe’s secure pages and reflected here automatically.
Standard
$50 / month
Core practice operations for a small independent clinic.
Premium
$100 / month
More operational depth, with the complete Premium feature set.
Enterprise
$250 / month
Expanded administration and support for larger clinic operations.
Request the included onboarding sessionBilling exception
Payment fixed, but access did not return?
Most billing work is completed above without support. Use this only when the automated recovery, invoice, or plan change did not finish. Never include card numbers or patient information.
Recovery and serious issues
Failsafes when the ordinary path is not enough.
Current self-service instructions come first. Human support is reserved for Enterprise onboarding, verified disaster recovery, and reproducible app-breaking defects.
Backup and recovery
Protect the clinic before a PC fails.
Off-site backup is available and off until you switch it on. Your workspace is encrypted on your own computer first, under a passphrase we never receive, so the copy we store is one nobody here can open — and one nobody here can recover for you if the passphrase is lost.
Current backup instructions · 26 August 2026
- In the LogBlues desktop app, open Backup.
- Select Back Up Now, then create an Encrypted LogBlues backup (`.pbackup`).
- Use a strong backup password and store the file on a separate protected device or location—not only on the clinic PC.
- Use Preview restore to verify the file opens and the patient, appointment, task, and note counts look right.
Important: full restore is preview-only in the current alpha. If the PC is destroyed or live data must be restored, do not overwrite files or reinstall repeatedly. Submit the disaster-recovery request below.
Enterprise
Onboarding and integration
Enterprise includes one guided setup session for workflow, integration planning, and cloud-backup readiness. Payment details are never taken during the session.
- Owner and administrator setup
- Workflow and integration planning
- Backup-readiness review
App-breaking issue
Report a serious reproducible defect.
Include the exact error and a screenshot so the first response can be useful. Close patient charts and remove or blur all patient information before attaching an image.