Support
Start with the answer, not a ticket number.
Use the guide for a clean first setup, read the current privacy and security details, or tell us what is wrong and a person answers by email.
Having a problem?
Pick what it is about and the form opens. You get a ticket number straight away and a person answers by email from support@logblues.com.
Getting started
Follow the visual guide from first setup through the Launch Checklist and first patient.
Open the guide →Install LogBlues
See the current Windows requirements and download instructions.
Download help →Account and billing
Find help with your LogBlues subscription, invoices and account payments.
Billing help →Security
Read how access, encryption, auditing, backups and recovery work.
Security details →Patient privacy
Understand where records live and what LogBlues can and cannot see.
Privacy details →Open a ticket
Something not working? Send what happened, with a screenshot or your diagnostic file, and get a ticket number.
Open a ticket →