Blues
Patient writes. Blues drafts. You send.
A patient emails a question. Paste it into their record, press one button, and Blues writes the reply with their record open, on your own computer. Read it, change what you like, send it from your own email. Included in every plan.
Paste what they wrote
Open the patient, choose Quick Email, and paste the message from wherever it arrived: email, text, the portal you already use.
Draft with Blues
Blues reads that patient's record, their conditions, medications, last visit and next appointment, and writes a short, plain reply in English or Spanish.
You send it
The draft lands in the email box. Edit a line or two, attach a form if you need to, and send it from your own mail account. Blues never sends anything.
Blues in Full Screen mode, and what Draft with Blues can do.
Draft with Blues is one of the things Blues does. Open it across the whole window and everything it can do is laid out in five groups, each entry a tap away: do it for me (an event, a check-in, a task, a message, meeting notes, a form, each prepared for you to confirm), look it up (a patient recap, overdue follow-ups, the operations snapshot, a record search, what your plan includes), write with me (explain a billing code, translate for a patient, draft a patient message, summarize your day), show me where (every menu path in the app, answered instantly), and ask me about (every feature, one tap each). Underneath sits a microphone: dictate a request and Blues types it and does it, or transcribe a whole conversation into a draft you can file into a patient's record behind the consent check. Everything full screen can do →
Draft with Blues itself reads what the patient wrote and what is already on their record, and writes a short, plain reply in English or Spanish, in the tone you set. It uses their name, age and primary concern, their conditions, allergies and medications, and their last visit and next appointment. It will not invent a result, a diagnosis, a date, a price or a policy, and it never gives new medical advice. You edit a line or two and send it from your own email; Blues never sends anything.
What Blues uses
- The message you pasted
- Name, age, primary concern
- Conditions, allergies, medications
- Last visit and next appointment
- The last three visit notes and two doctor's notes, trimmed
What Blues will not do
- Invent a result, a diagnosis or a date
- Quote opening hours, prices or policies that are not in the record
- Give new medical advice; it says the doctor will review and answer
- Mention any other patient
- Send the email
LogBlues does not read your email. It never connects to your mailbox and never asks for your email password. Blues sees only the message you paste and that one patient's record.
Nothing leaves the building. Blues runs on the clinic's own computer. The record and the draft never go to a cloud, ours or anyone else's. That is why Blues is allowed to read the record, and a public chatbot is not.
Questions clinics ask
Does the patient know an AI helped?
That is your call and your policy. The draft is yours the moment you edit it, the same as a template. Many clinics add one line: "Written with help from our practice assistant, reviewed by Dr. Kim."
Which computer does this need?
The one running LogBlues, with 8 GB of memory. On a 4 GB machine Blues is switched off and Quick Email still works by hand.
Is it extra?
No. Blues is included in Standard, Premium and Enterprise, and there is no per-message fee.